TV그린광고의 분석 및 소비자 태도에 관한 연구
Studies on the Analysis of TV Green Ads and Consumer’s Attitudes
이루야(이화여자대학교); 정순희(이화여자대학교)
43호, 1~29쪽
초록
세계적으로 환경에 대한 관심과 그 중요성에 대한 인식이 높아지면서 우리나라에서도 환경과 관련한 정책 및 활동이활발히 이루어지고 있다. 녹색성장의 지속적인 확산의 중요성을 내걸고 저탄소 녹색성장 정책 활동을 하는 정부, 녹색경영을 필두로 친환경제품 개발, 에너지 절감 기술 확보 등과 같은 노력을 기울이는 기업, 그리고 환경에 대한 중요성을 인식하고 환경을 위한 녹색소비 활동을 하는 소비자가 증가하고 있는 추세이다. 이처럼 정부와 기업 그리고 소비자의 환경에 대한 관심과 중요성 인식의 확산에 따라 그린마케팅 활동 또한 활발히 진행되고 있다. 정부와 기업 차원에서 소비자에게 소구될 수 있는 그린마케팅 수단 중 TV광고를 통한 홍보는 그 영향력 측면에서 강력하게 작용을 한다. 그린마케팅 활동의 수단으로써 TV그린광고는 그 효과로 인해 중요한 수단으로 여겨져 이미다차원적인 접근 방법들로 연구들이 진행되어 왔다. 하지만 TV그린광고를 통한 소비자 태도에 관한 연구가 함께 이루어진연구는 부족한 실정이다. 따라서 본 연구에서는 TV그린광고에 대한 소비자의 평가와 최근에 방영된 TV그린광고의 현황을 분석하고, TV그린광고를 통한 제품 및 서비스에 대한 소비자의 선호도 및 구매의도에 어떠한 영향을 미치는지 살펴보았다. 본 연구를 통해 정부와 기업의 효율적인 TV그린광고 기획을 위해서는 각각의 유형에 따른 소비자 평가를 참고하여 기존 광고와의 차이를 줄이고 소비자에게 긍정적으로 소구될 수 있는 TV그린광고의 방향점을 제시하고자 하였다. 또한 소비자에게는 TV그린광고에 대한 인식의 전환과 올바른 TV그린광고 수용을 통해 합리적인 녹색소비 활동의 필요성을 제시하고자 하였다. 본 연구에서는 단일 매체에 대한 분석, TV그린광고에 대한 단편적인 조사도구 구성, 조사응답자의 거주지에 대한 대표성 결여와 같은 한계점이 나타났으나 이러한 한계점에도 불구하고 소비자에게 긍정적인 방향으로 소구될 수 있는 TV그린광고의 방향점 제시와 TV그린광고에 대한 소비자 태도를 살펴보았다는 점에서 의의가 있다.
Abstract
According to the tendency in which the perception about the environmental concern and importance are increasing all over the world, the environmental policies and activities are actively conducting in Korea. As the government, corporations and consumers' environmental concern and importance are growing, green marketing has also grown. Among the green marketing methods, TV green ad strongly affects consumers. Due to this influence, Numerous attempts have been made by scholars to demonstrate studies on TV green ads. But fewer studies have attempted to construct studies on the analysis of TV green ads along with consumer’s attitudes of TV green ads. Therefore, the purpose of this study is to analyze the tendency of recent televised green ads and to examine how to affect consumer preference and purchase intention about the product and service through TV green ads. To fulfill the purpose of this study, TV green ads were analysed from constituted methods based on previous studies. And online and offline surveys were conducted into 318 consumers of all ages except for teenagers. The questionnaire survey data were used for statistical analysis by SPSS 18.0. Basic statistical analysis such as frequency analysis and mean(standard deviation), T-test, One-way ANOVA, multiple regression analysis were performed. The major results of this study are as follows. First, TV green ads comprised 6.04% of all TV ads. The ratio of TV green ads is insignificant. But compared to previous studies, the number of TV green ads have been increasing steadily. Second, Most of the consumers frequently doesn't encountered TV green ads. And 41.5% consumers perceived the expression level of TV green ads as the superficial expression level. Third, Comparing analysis results of TV green ads with the consumer evaluation is as follows. 78.6% consumers evaluated a ‘public service ad' type as a proper type of TV green ads. But analysis results of TV green ads showed that the most often used ad type was a ‘product ad'(53.8%)type. Showing that the most often used ad type was a ‘product ad' type, analysis results of TV green ads were distinguished from the consumer evaluation. 32.7% consumers evaluated a ‘public office/organization/public service/corporation PR ad'(36.9%)type as a proper type of TV green ads. Analysis results of TV green ads also showed that the most often used ad type was a ‘public office/organization/public service/corporation PR ad' type. Therefore the results about analysis of TV green ads and the consumer evaluation coincided. 31.1% consumers evaluated a ‘the wholeenvironment matter' type as a proper type of TV green ads. But analysis results of TV green ads showed that the most often used ad type was a ‘human health/happy life'(52.3%)type. Showing that the most often used ad type was a ‘human health/happy life' type, analysis results of TV green ads were distinguished from the consumer evaluation. 56.3% consumers evaluated a ‘corporate image' type as a frequent type of TV green ads. But analysis results of TV green ads showed that the most often used ad type was a ‘product image promotion'(36.2%)type. Showing that the most often used ad type was a ‘product image promotion' type, analysis results of TV green ads were distinguished from the consumer evaluation. 54.4% consumers evaluated a ‘environmental fact emphasis' type as a proper type of TV green ads. But analysis results of TV green ads showed that the most often used ad type was a ‘eco-friendly product emphasis'(26.9%)type. Showing that the most often used ad type was a ‘eco-friendly product emphasis' type, analysis results of TV green ads were distinguished from the consumer evaluation. 52.7% consumers evaluated a 'natural landscape/natural object' type as a proper type of TV green ads. Analysis results of TV green ads also showed that the most often used ad type was a 'natural landscape/natural object'(37.7%)type. Therefore the results about analysis of TV green ads and the consumer evaluation coincided. 51.3% consumers evaluated a ‘emotional appeal' type as a proper type of TV green ads. Analysis results of TV green ads also showed that the most often used ad type was a ‘emotional appeal'(49.2%)type. Therefore the results about analysis of TV green ads and the consumer evaluation coincided. 24.5% consumers evaluated a ‘headline/copy' type as a proper type of the green factor. But analysis results of TV green ads showed that the most often used green factor’s type was a ‘visual+headline/copy'(59.2%)type. Showing that the most often used green factor’s type was a ‘visual+headline/copy' type, analysis results of TV green ads were distinguished from the consumer evaluation. Fourth, according to the consumer characteristics there were 5 attitudinal factors about TV green ads. In general, over 50s consumers had positive attitudes about TV green ads rather than 20s consumers. Also female consumers had positive attitudes about TV green ads rather than male consumers. Married persons had positive attitudes about TV green ads rather than unmarried persons. Fifth, this examined how to affect consumer preference and purchase intention about the product and service through TV green ads. The influence factors of consumer preference appeared an environmental concern variable and reliability, appropriateness, preference of 5 attitudinal factors about TV green ads. In consumer purchase intention, the influence factors appeared an age variable and a residential area variable. Also the influence factors of consumer purchase intention appeared an environmental concern variable and reliability, appropriateness, preference of 5 attitudinal factors about TV green ads. In this study, there were limitations that were an analysis of a single media, fragmentary analysis tool composition about TV green ads, lack of representativeness for residential area of survey respondents. But despite these limitations, it has significance that examined positive directions of TV green ads and consumer’s attitudes about TV green ads.
- 발행기관:
- 한국소비자원
- 분류:
- 사회과학일반