소비자 지식과 관여도 수준이수용가격범위와 유보가격에 미치는 영향

Many consumer researchers have asserted that consumers have the internal reference price compared with market price. In other words, Consumers differently perceive product price by internal reference price. Whereas consumer perception theories postulate several kinds of reference price, this study focused on the highest acceptable price (upper price threshold) and the lowest acceptable price (lower price threshold) as the conceptualization of reference prices. Prior studies on reference price found out determinant factors of influencing on reference price. Because consumer knowledge and involvement are very important consumer’s characteristic variables, this study examined the effect of consumer’s prior knowledge and involvement on acceptable price range and reservation price as the reference price. This study investigate the effect of consumer’s characteristics on acceptable price range that consumer evaluate market price. That is, this study investigate interaction effect of consumer’s knowledge and involvement on acceptable price range and reservation price (upper acceptable price). In this study, blue jean and perfume were selected for experiment object product in the pretest. Because These products were found to be the products familiar with students. Convenience sampling method was used for this study. The result of 122 respondents used in the final analysis. The ANOVA was used to analyze 2 (high consumer knowledge vs. low consumer knowledge) X 2(high involvement vs. low involvement) relationship. The results of this study are summarized as follows. First, significant statistical differences did not appeared in consumer’s acceptable price range by level of consumer knowledge. Second, significant statistical differences appeared in consumer’s acceptable price range by level of involvement. Consumer’s acceptable price range of high involved consumer was tended to have wilder acceptable price range than that of low involved consumer. In other word, this confirmed that the level of involvement has a positive relationship with consumer’s acceptable price range. Third, significant statistical differences appeared in consumer’s acceptable price range by level of consumer knowledge and level of involvement. In instances of high involvement, consumers with comparatively more prior knowledge tended to have much narrower acceptable price range than those with a lesser degree of prior knowledge. Therefore, in a high involvement situation, prior knowledge can be seen to act as the motivational factor. Forth, significant statistical differences appeared in consumer’s reservation price by level of consumer knowledge and level of involvement. In instances of high involvement, consumers with comparatively more knowledge tended to have high reservation price than those with a lesser consumer knowledge. Based on these findings, this study suggest some marketing strategy guides to marketing managers for formulating pricing strategies and advertising strategies and theoretical implication and future direction are discussed.