디자인경영 확립을 위한 서비스디자인과 KPI의 디자인컨설팅 구조 체계

The fact that the industrial structure changes according to advancement of the society today time in flowing, is the natural reason. That the typical case manufacture industry is reorganized is point quickly with service industry. Smart time as for representative the unification of manufacture and service industry influenced to the various industry with Apple iPhone which opened and iTunes started, the fetal movement of new industry brought. It as service design can say is the scope which is expanded from the scope which the existing design consulting is restricted. From this research provides consulting of service design to a client with the concept which is expanded from the existing design consulting to, before should provide about, in order to examine, what kind of value. Ultimately for establishment of design management service design and KPI (Key Performance Indicators) to lead, design consulting in order. First before this research about service design and design management to examine, in order to look carefully the present condition and a process of the design consulting. For with the establishment of conclusive design management, to make the KPI design consulting model in order to take a triangular position, a service design and KPI design consulting structural systemize.