서론 : 경영 패러다임 변화의 현상과 해석
Introduction : The Phenomenon and Interpretation of the New Management Paradigm
배종석(고려대학교)
21권 3호, 1~34쪽
초록
본 논문의 목적은 ‘경영 패러다임’ 특별세션에 투고된 논문들에 대한 서론적 도입을제공하고 안내자의 역할을 하는 데 있다. 즉, 본 논문은 개별 논문들의 통합적 이해를위한 관련이슈의 도출과 향후 연구방향의 개진을 위한 다양한 논의거리들을 제공하고자한다. 특별세션에 게재된 논문들을 이해하기 위해 본 도입논문이 취한 첫 번째 방식은연역적 접근인데, 이 방식은 논문들을 논의할 통합주제를 선정하여 그 주제에 따라서해당논문들을 논의하는 접근이다. 여러 논문에 공통적으로 등장하는 다섯 개의 통합주제를 선정하여 논의하였는데, 그것들은 (1) 새로움에 대한 이해, (2) 철학적 기반, (3)제도적 다원주의, (4) 행위자에 대한 인식론, 그리고 (5) 기업경영의 규범원리 등이다. 본 도입논문이 취한 두 번째 접근은 귀납적 방식이다. 이 접근방식은 개별 논문들을요약한 후, 그 논문들이 다루는 주제에 맞는 이슈들을 중심으로 개별적 논의를 하는방식이다. 개별논문들에 대한 요약을 한 후에 (1) 다섯 편의 논문을 본질담론으로 규정하여 설명하였고, (2) 분석의 초점을 제도와 원리로 구분하고, 분석의 범위를 제도간관계와 제도내 관계로 구분하여 논문들을 분류하였으며, (3) 모든 논문들이 매우 긴역사적 기원들을 가지고 있다는 점을 설명한 후, 마지막으로 (4) 개별논문과 관련된추후 논의거리와 질문을 제시하였다. 결론에서는 경영 패러다임을 평가할 수 있는다섯 가지 기준을 제시한 후, 특별세션에 게재된 논문들을 읽을 때 참조할 수 있는특별세션의 서론적 성격의 결론을 제시하였는데, 그 기준들은 (1) 본질적 구조의 다차원성, (2) 포괄적 체계라는 목적과의 연계성, (3) 내적 일관성, (4) 현실 설명력, 그리고(5) 윤리적 정당성 등이다.
Abstract
This special issue on the new management paradigm has been prepared for several reasons. First, the scope of business discourse and management research has grown. Korean companies and management theorists have turned their consideration to new topics that would previously been considered the sole purvey of humanities. Such subjects would have been laughed out of the auditorium of serious business rhetoric not that long ago, yet today few would question the vital importance of happiness, social value, responsibility, and community in a thorough discussion of business management. At the same time, larger world events have triggered a wave of criticism and doubt regarding the dominant systems of thought across the social sciences theoretical spectrum:neo-liberalism, utilitarianism, logical positivism, and shareholder capitalism. Finally, many business management researchers are beginning to challenge the predominance of a scientific approach to management that is not grounded in business reality. Though academics commonly acknowledge these independent trends, few have ventured to provide holistic interpretive insights into the new management paradigm. Therein lies the impetus for this special issue. Here we present five new viewpoints attempting to cohere and reflect a new management paradigm,and attempt to crystallize the common strands in their inquiries. These common themes include:contextual understanding of the term ‘new’; a critical review on dominant thought; an evaluation of institutional pluralism; epistemological understanding of actors; and guiding principles for the management of the firm. Chung and Jang (2013) first argue that the global financial crisis is mainly about the crisis of liberal market economies (LMEs) rather than coordinated market economies (CMEs). They take an evolutionary perspective and hold that capitalism can find its own way to survive, but advise that firms should pursue justice and win-win relationships among various partners in a new capitalism, interestingly referencing their themes from Adam Smith’s prequel to The Wealthof Nations, The Theory of Moral Sentiments. They conclude that negative externality, the most well-known reason for market failure, should be voluntarily internalized to overcome the current crisis of capitalism. Jang and Cho (2013) explore the changing trends in modern management paradigms and discourses which have created a complex discourse of differing value systems. Two driving forces are the expanding universal norms of 'development and justice' and the increasing actorhood of various organizations. They argue that universal norms are based upon competing values (e.g., rationality and efficiency on the one hand versus responsibility and sustainability on the other), which in turn are jointly required and simultaneously pursued by various social actors. In addition, these social actors (e.g., individuals, organizations, and nation-states) have gained increased actorhood in modern times and have thus gained higher levels of authority, autonomy, and responsibility. Jung (2013) differentiates a utopian meta-paradigm, the management paradigm, and management discourses from one another. He suggests two ideal types of meta-paradigms, with fundamentally different organizing principles and underlying assumptions: (1) a technocratic utopian meta-paradigm and (2) a romantic utopian meta-paradigm. He frames current management paradigms according to this duality, observing a technocratic management paradigm and a humanistic management paradigm. Finally, he argues that each management paradigm has various management discourses. For example,the technocratic meta-paradigm began with scientific management theory; and the humanistic management paradigm emerged from the human relations movement. He identifies current management theories and discourse as belonging to the humanistic management paradigm, with more fully realized contents compared with its early markers. Jonghoon Bae (2013) reviews bureaucracy from a new angle. He argues that bureaucratic production will continue to work as an efficient mechanism of mass production. In addition, he also argues that bureaucracy is a modern (not pre-modern) production mode distinct from the market. Hence,according to his arguments, all anti-bureaucratic practices derived from so-called ‘new management’schools of thought are misdirected, due to the misunderstanding of modern bureaucracy. He defines modern bureaucracy as the standardization of firm processes, and as a necessary corollary, the division of labor and specialization. First of all, he argues, Weber-Taylorian bureaucracy is not related to the centralization of decision making. In addition, he also argues that Weber-Taylorian bureaucracy continues to be effective and efficient even in fast-moving contexts such as new product development, and provides various theory-based arguments to support his view. The final paper in this special issue by Yoo and Kwun (2013) critically reviews recent perspectives on the crisis of capitalism at both the society and firm level. They argue that the alternatives to capitalism in existing literature have focused deeply on either macro or micro perspectives,with incomplete solutions as a result. Another issue raised by these authors is that alternative suggestions have sought an optimal, convergent solution to capitalism without providing sufficient explanation regarding the heterogeneity of corporate activities and goals. They suggest a new direction for the development of future management discourse based on the simultaneous consideration of both micro and macro dimensions, and the recognition of the complexity of the goals-meansoutcomes relationship in corporate activities. These five exciting new voices, in addressing today’s business challenges, seem to hum around some fundamental themes. The first is consideration of what it means to be new. The originalGreek meaning for new derives from two sources: ‘neos’ and ‘kainos’. ‘Neos’ means something newly emerged that has not existed before in terms of time and age, while ‘kainos’ means something distinct in its nature and features. We are reminded of this distinction when thinking about a new management paradigm, fundamentally moving on from the past. And surely the common criticism in each of the papers of previously unassailable schools of thought has thrown down a kind of gauntlet to old thinking: the time is now for the new. Neo-liberalism, market fundamentalism,utilitarianism, or logical positivism: whatever philosophical perspective one chooses, donning the cloak of a philosophical paradigm is an issue of faith and commitment. It seems a new faith is emerging. Institutional pluralism, where coexisting market and firm institutions cooperate for the benefit of society, will undoubtedly play an important role in the new management paradigm. The pluralist view spans many relational dimensions: the inter-institutional level (e.g., the relationships among the firm, market, and government), the intra-institutional level (e.g., the relationships among firms within the firm institution boundary), and the intra-firm level (e.g., the relationships of people or units within a single firm). In that vein, an epistemological understanding of actors and agency,with an emphasis on human qualities, is another important theme that will inform the new management paradigm. These fundamental themes bring us to our finale, a chorus of five new management paradigm principles: ideas of creation, accountability, benevolence, justice, and trust. A worthy close to our special edition, and a positive view to a new paradigm and humanity.
- 발행기관:
- 한국인사조직학회
- 분류:
- 경영학