관광지 이미지가 방문객 만족도와 행동의도에 미치는 영향- 여수 관광지를 중심으로 -
The Effect of Tourist Attractions Images on Visitor's satisfaction and Behavioral Intention - Focusing on the visitors of Yeosu Destination -
이덕순(원광보건대학교)
17권 4호, 225~246쪽
초록
In this study, the author examined the effect of tourist attraction images on visitor's satisfaction and behavioral intention. The empirical findings can be summarized as follows: First, the factors composing the tourist attraction images appeared to be a psychological image factor and a functional image factor, Second, the hypothesis test shows that tourist attraction image significantly affects tourist satisfaction, revisit, and the intention of recommendation, Third, the psychological image factor appeared to be more significantly influential on tourist satisfaction, revisit, and the intention of recommendation than the functional image factor. Therefore, more efforts should be made for establishing clean environmental image, sanitary image, safety image, and the images of interesting historical sites and cultural resources rather than functional images such as road transportation facilities, accommodation, and shopping facilities.
Abstract
In this study, the author examined the effect of tourist attraction images on visitor's satisfaction and behavioral intention. The empirical findings can be summarized as follows: First, the factors composing the tourist attraction images appeared to be a psychological image factor and a functional image factor, Second, the hypothesis test shows that tourist attraction image significantly affects tourist satisfaction, revisit, and the intention of recommendation, Third, the psychological image factor appeared to be more significantly influential on tourist satisfaction, revisit, and the intention of recommendation than the functional image factor. Therefore, more efforts should be made for establishing clean environmental image, sanitary image, safety image, and the images of interesting historical sites and cultural resources rather than functional images such as road transportation facilities, accommodation, and shopping facilities.
- 발행기관:
- 관광경영학회
- 분류:
- 관광사업/레져사업