호텔산업의 비정규직 종업원들이 지각하는 임금 불공정성과 직무성과간의 관계에서 상사지원과 LMX의 조절효과에 관한 연구: 상대적 박탈감을 중심으로

This research was investigated the moderating effects of supervisory support and LMX in the relations between wage injustice and part-time employees' job performance in hotel industry. In terms of methodology, this research was initiated by setting wage injustice(procedural injustice & distributive injustice) as an independent variable, job involvement and job satisfaction, which are job performance as an dependent variable, and finally supervisory support and LMX as a moderating variable. The Purposes of this study are 1) to examine the relationship between wage injustice(procedural injustice & distributive injustice) and part-time employees' job involvement in hotel industry, 2) to examine the relationship between wage injustice(procedural injustice & distributive injustice) and part-time employees' job satisfaction, and 3) to explore the effect of moderating effect of supervisory support and LMX. To obtain data for a practical analysis, 400 copies of questionnaires were distributed among part-time employees in hotel industry for four weeks. The number of questionnaire that were really used for the analysis is 360 copies with valid response rate of 90.0%. The findings of hypothesis tests can be summed up as follows. First, the analysis shows that procedural injustice and distributive injustice make positive effects on part-time employees' job involvement. Second, the analysis shows that procedural injustice and distributive injustice make positive effects on part-time employees' job satisfaction. Third, the analysis shows that supervisory support has the moderating effects on the relations between distributive injustice and job involvement. and finally, the analysis shows that LMX has the moderating effects on the relations between procedural injustice and job involvement.