통합 전략적 성과측정 시스템이 종업원의 역할 명료성과 직무성과에 미치는 영향

Recently there is considerable interest in the role of integrative strategic performance system(ISPMS), such as balanced scorecards(BSC), in assisting organizations enhance their outcomes. This study aimed to improve understanding of how integrative strategic performance system(ISPMS) assist employee enhance their job performance. This study investigates the behavioral consequences of the use of ISPMS. In studying the relationship between ISPMS and employee job performance, this study investigates whether the relation between ISPMS and employee job performance is direct, or indirect through the intervening variables of goal clarity and process clarity. To test hypotheses, a structural equation model with AMOS is applied to questionnaire survey data from 102 manufacturing firms. The empirical findings are as follows. First, the results indicate that ISPMS has a significant effect on employee job performance and employee role clarity(goal clarity and process clarity). Second, the results also indicate that goal clarity have significant effect on job performance and process clarity is not directly associated with job performance. Finally, the results indicate that ISPMS has a significant effect on job performance through indirect effect of goal clarity. This study shows that the association between ISPMS and employee job performance is partially mediated, acting through employee goal clarity.