코 크리에이션을 위한 스토리보드 프로토타이핑 툴킷 디자인

Background A storyboard is basically used to verify a service concept, but existing forms of it have limitations to co-create with multiple stakeholders. This study was conducted to develop a storyboard toolkit which supports the cocreation and improves the work efficiency of service prototyping. Methods Firstly, analysis was carried out on cases of service design prototyping, storyboard prototyping and co-creation. Secondly, the components and improvement direction of the storyboard toolkit were set based on the service design development process and user task analysis in co-creation. Thirdly, prototypes of storyboard components and the service design development process were created by using an application program. Lastly, prototyping and co-creation occurred by applying service concepts to the improved storyboard. Results A storyboard prototyping toolkit for co-creation enables designers to generate and review service concepts with stakeholders while going through the processes of the service outline, characters, and scenario and storyboard creation. It allows people to express and share ideas by writing their opinions on an adhesive note like toolkit, and reconcile their ideas by adding evaluation elements. Conclusion The suggested storyboard toolkit would be helpful for reflecting the individual’s opinions between designers and stakeholders, realizing the service concept and increasing work efficiency.