여행사 직원들의 여가만족이 직장만족과 조직후원인식에 미치는 영향

The purpose of this study is to examine the effect of leisure satisfaction of travel agents on their job satisfactionsand perceived organizational support. For an empirical test, travel agencies were individually visited during 15-daysurvey period to directly distribute and collect questionnaires. Insincere responses were excluded from the collectedquestionnaires, and 261 responses were finally analyzed using statistical package programs named SPSS and AMOS. The results of this study are as follows. First, the effect of leisure satisfaction on job satisfaction was partiallyaccepted. Environmental satisfaction and rest satisfaction were accepted among leisure satisfaction variables, andeducational satisfaction, bodily satisfaction and social satisfaction were rejected. Second, job satisfaction of travelagents was accepted to have a significant positive effect on perceived organizational support. This can be interpretedas a positive effect of increased job satisfaction of travel agents about their workplace on perceived organizationalsupport. Accordingly, administrators of travel agencies can contribute to profitable management of the agencies byproviding strategic supports on agents to work with maximal satisfaction about their jobs and perceivedorganizational support.