직무과부하에 따른 스트레스가 직무만족, 직무몰입 및 이직의도에 미치는 영향

This study seeks how the job stress factors of hospital workers affect their 'organizational commitment', 'job satisfaction', and 'turnover intentions' to explore efficient human resource management methods by boosting the organizational performance and reducing factors affecting their turnover intentions. To verify the research model, a survey on job stress factors, which are characteristics of duties, role ambiguity, role conflicts, role overload, and organizational commitment, job satisfaction, turnover intentions, and demographic characteristics was carried out from May 15 to 20 in 2013 at a general hospital in Gyeonggi province. The subjects were 219 employees including nurses, nursing assistants, medical technicians, administrative and clerical workers, technical managers, and others, excluding doctors. We used SPSS and Amos statistical programs for hypotheses testing. By testing hypotheses, we offered some meaningful insights into a better understanding of some important characteristics of job stress factors.