가족기업의 승계과정 만족도의 선행변수와 조직적 자본의 조절효과에 관한 연구

Growing attention is being paid to intangible capital, or organizational capital during the succession process in family businesses. It is crucial that a family business takes a understanding of the importance of organizational capital which is accumulated in it and explores its role to play in the relationship between key antecedents of succession process and consequences. This study aims to examine the effects of the successor’s willingness to take over and leader-successor relationship on the perceived succession process satisfaction, with a particular focus on the moderating effect of organizational capital. Building on literature review regarding the family firm, succession and organizational capital, hypotheses are developed and tested using multiple regression analyses with 125 samples collected from South Korean family businesses. Results show that both of antecedents are found to significantly affect the consequence. They also indicate that the associations are significantly moderated by the intangible capital, respectively. Findings imply that successor’s willingness to takeover and leader-successor relationship should be taken into account as key preconditions for the perceived satisfaction with the succession process. Emphasis is also placed on the significance of the accumulated organizational capital within a family business. This suggests thus that organizational capital which includes firm-specific culture, knowledge-know and knowledge-based business practices must be well managed and utilized in order to develop a satisfactory succession process in family businesses. The present study in theory also contributes to moving forward our understanding of succession-related predictors in family businesses by suggesting the significance of an organization-level construct like organizational capital. Limitations and suggestions for future research are presented.