중소제조기업의 사전－사후 성과 차이와 성과장애요인의 관계에 관한 탐색적 연구

This paper empirically investigates the impact of the performance inhibitors for the difference between ex ante and ex post performance of Korea manufacturing SMEs, using Multivariate Regression analysis in a sample of 3,825 firms. We consider the performance indicator of market development and quality of manufactured goods, as proxy performance indicators for Customer and internal business perspectives. Also, we consider the performance inhibitors related to financial, firm’s capability, and market factors, as potential influence factor for performance management. The results are as follows. Firstly, empirical results indicate that inhibitors related finance more significantly have effect on the performance of market development rather than quality of manufactured goods. Interestingly, internal financial problems have positive effects on the goal achievement related to market development performance. Secondly, the inhibitors related firm’s capability have effects on contrary to the goal achievement of market development and quality of manufactured goods. Lastly, the inhibitor related market monopoly has negative effects the goal achievement both market development and quality of manufactured goods. This study provides academicals implication for difference between ex ante performance and ex post performance which do not attract attention in previous studies, Furthermore, this study will be helpful to policy proposals by providing for the important hampering factors that need to be addressed for the successful achievement of SME’s performance objectives.