외국인 상사의 의사소통 유형과 능력이 부하직원의 자기효능감, 직무스트레스에 미치는 영향에 관한 연구

In this study, we wished to examine the relationships between foreign supervisor’s communication style, ability and employees’ self-efficacy, job involvement, job stress perspectively. For this purpose, we collected data from 113 Korean employees of engaged in the global company, 6 hypotheses assumed that the influential relationships between these constructs. ANOVA and regression analysis to verify the hypothesis was performed, from the empirical results show that the communication style significantly influenced job stress of Korean employees, and foreign supervisor’s communication ability has significant impact on increasing the self-efficacy and job involvement, decreasing the job stress of Korean employees. From these results, we reaffirmed that Korean employees’ self-efficacy, job involvement, job stress were affected by supervisor’s communication style and ability. When the foreign supervisor’s dominance of communication style is high, the Korean employees’s job stress is increased and when the foreign supervisor’s communication ability is high, the Korean employee’s self-efficacy and job involvement came to increase, and decrease in the job stress. It showed that self-efficacy and job involvement of employees increased and reduced job stress had a positive affect at the workplace. So, the foreign supervisors should improve to positively communicate had a direct improvement on how the business delivery and exchange ideas.