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학술논문관광경영연구2014.12 발행KCI 피인용 34

사회적 책임활동, 브랜드이미지, 구매의도간의 관계 연구 - 서울시내 특급호텔 이용객을 중심으로-

The effects of Hotel Corporate Social Responsibility(CSR) with brand image and purchasing intention - Focused on the customers of deluxe hotel in Seoul -

송중원((주) 제이원 대표이사); 박철호(안양대학교); 한수정(안양대학교)

18권 4호, 255~276쪽

초록

In this study, the hotel industry is carrying out social responsibility activities that appear according to the relationship between brand image and purchase intent and the relationship, and brand image on purchase intention for the analysis of any impact of the corporate social responsibility activities in our country hotel and effective way for the company's ultimate goal for the maximum practical opportunity to raise profits to be used as the basic data is expected. This study was performed for 20~50 years old adults who lived in Seoul and who knew information on Hotel Corporate which accomplished activity of social responsibility and from March 1 to March 31, 2014, I research that Activity of social responsibility(CSR) affected image of brand and intention of purchase. To achieve the study objective, 298 valid questionnaires were statistically analyzed, using frequency analysis, reliability analysis, exploratory factor analysis, reliability analysis. The results show that First, hypothesis which means that activity of social responsibility affects image of brand positively was selected partially. Second, hypothesis which means that image of brand affects intention of purchase positively. Third, hypothesis which means that effect of activity of social responsibility affects intention of purchase positively was selected. A couple of marketing implications were suggested on the basis of the findings of this paper.

Abstract

In this study, the hotel industry is carrying out social responsibility activities that appear according to the relationship between brand image and purchase intent and the relationship, and brand image on purchase intention for the analysis of any impact of the corporate social responsibility activities in our country hotel and effective way for the company's ultimate goal for the maximum practical opportunity to raise profits to be used as the basic data is expected. This study was performed for 20~50 years old adults who lived in Seoul and who knew information on Hotel Corporate which accomplished activity of social responsibility and from March 1 to March 31, 2014, I research that Activity of social responsibility(CSR) affected image of brand and intention of purchase. To achieve the study objective, 298 valid questionnaires were statistically analyzed, using frequency analysis, reliability analysis, exploratory factor analysis, reliability analysis. The results show that First, hypothesis which means that activity of social responsibility affects image of brand positively was selected partially. Second, hypothesis which means that image of brand affects intention of purchase positively. Third, hypothesis which means that effect of activity of social responsibility affects intention of purchase positively was selected. A couple of marketing implications were suggested on the basis of the findings of this paper.

발행기관:
관광경영학회
분류:
관광사업/레져사업

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사회적 책임활동, 브랜드이미지, 구매의도간의 관계 연구 - 서울시내 특급호텔 이용객을 중심으로- | 관광경영연구 2014 | AskLaw | 애스크로 AI