조직공정성이 조직시민행동에 미치는 영향: 조직신뢰의 매개효과와 심리적 계약위반의 조절효과

There was many research on the effect of organizational justice andorganizational trust on organizational citizenship behavior. But, fewresearch has been conducted on psychological contract violation as anelement of impeding organizational trust. Therefore, the purpose of thisstudy is to investigate how the organizational justice and trust thatorganizational members perceive affect rise to organizational citizenshipbehavior and to empirically analyze that psychological contract violationgives a moderating effect on the relationship between organizationaljustice and trust. firstly, interactional justice significantly and positivelyinfluenced organizational citizenship behavior. secondly, organizationaljustice significantly and positively affected organizational trust; thirdly,organizational trust gave a mediating effect on the relationship betweeninteractional justice and organizational citizenship behavior. Finally,psychological contract violation significantly produced a moderating effecton the relationship between organizational justice and organizational trust. The above results, although an organization is fair and trusted byorganizational members, their perception of psychological contractviolation the negatively influence organizational trust . Therefore, it isnecessary for an organization to make its effort to minimize its members'perception of psychological contract violation.