성과관리제도 구성요소의 인식정도가 직무만족 및조직몰입에 미치는 영향(한국조폐공사를 중심으로)

This study shows how a corporate can effectively operate PerformanceManagement System by analyzing cases based on the experiences ofKOMSCO BSC Performance Management System by empirically comparingthe effect of the level of recognition regarding Performance ManagementSystem (acceptability, validity, reliability, practicality) on the JobSatisfaction and Organizational Commitment in year 2011 and 2012. The study concludes that firstly, the level of recognition regardingacceptability affects on the Job Satisfaction and OrganizationalCommitment. Therefore, a corporate should put active efforts toenhance the level of employees’ acceptability when a corporate runsperformance management system. Secondly, the level of recognition regarding validity affects on the JobSatisfaction and Organizational Commitment. In this regards, a clearcorrelation between score standard for each operation and itsassociated value index should be guaranteed. Thirdly, the level of recognition regarding reliability affects on the JobSatisfaction and Organizational Commitment. Thus, a corporate should try tomeasure exactly of the value index which is related to vision andmanagement strategy by formulating the value index more sophisticated way. Fourthly, the level of recognition regarding practicality affects on theJob Satisfaction and Organizational Commitment. Therefore, a corporateis recommended to operate Performance Management Systemeffectively by considering its costs and benefits.