직장인 일중독과 직무소진, 조직시민행동, 반생산적행동 간의 구조적인 관계

This study starts from a thought about the negative impact ofworkaholism, one of the behavioral addiction symptoms that usually appearto office workers in Korea. To solve the following three researchquestions: first, what psychopathological problems are caused by officeworker's workaholism? Second, what impact relation will job burnout,among the psychopathological problems of office workers have withnon-task behavior? Third, what impact relation will workaholism, officeworker's behavioral addiction have with non-task behavior and can therelationship between OCB and CWB be explanatory?, empirical study isconducted. As subject of research, salespersons are selected among thedomestic office workers. 500 questionnaires are distributed and then 422questionnaires are only collected. As statistical analysis, SPSS 20.0 isused to analyze the demographic characteristics and AMOS 18.0 is used toverify the structure model. As a result, first, after hypothesis testing onjob burnout problems caused by workaholism in salespersons selected as asample, it is found that workaholism has a statistically significant positiveimpact on job burnout. Second, after studying the relationship between the job burnout problems that salespersons are suffering from and thenon-task behavior, an individual's discretionary behavior, it is found thatjob burnout has a statistically significant impact on organizationalcitizenship behavior, a positive behavior and counterproductive behavior, anegative behavior. Third, the workaholism of salespersons did not have asignificant impact on organizational citizenship behavior, but increasedcounterproductive behavior. Finally, job burnout mediated the relationshipbetween workaholism and non-task behavioral variables. This studysuggests the theoretical and managerial implications of this resultdiscussion, limitations of this study, and future directions.