호텔 비정규직 종업원의 정규직 전환 가능성이 직무태도에 미치는 영향

Although companies including hotels have increasingly hired part-time employees, there are both positive and negative aspects of hiring part-time employees. Therefore, this study aimed to examine part-time employees in hotels, focusing on the effect of their possibility to be permanent employees on job attitude. 257 usable questionnaires were collected from part-time employees of hotels in Seoul. The findings are as follows. First, part-time employees' possibility to be permanent employees had positively significant effect on job satisfaction. More specifically, the opportunity and possibility to be permanent employees had positively significant effect on job satisfaction while the validity to be permanent employees did not have significant impact on job satisfaction. Second, the possibility to be permanent employees had positively significant effect on organizational commitment. Specifically, the opportunity and validity to be permanent employees had positively significant effect on organizational commitment. The result implies that the management should pay attention to part-time employees' possibility to be permanent employees. In addition, to improve organizational outcomes, hotels need to develop specific plans and incentive programs for part-time employees so that they are able to keep themselves from misunderstanding that they are unfairly treated in working places.