외식산업 종사원의 내재적 직무동기가 조직몰입과 혁신행동에 미치는 영향

This study was to examine the structural relationships among job motivation(e.g. need for achievement, need for power, and need for affiliation), organizational commitment(e.g. emotional commitment and normative commitment), and innovative behavior (e.g. idea generation, idea promotion, and idea realization). For these purposes, the authors developed several hypotheses and collected data from 432 employees who work for organizations in foodservice industry in Seoul and Gyeonggi-do area. The data were analyzed using frequence, reliability, and confirmatory factor analysis, and SEM(structural equation modeling) with SPSS/WIN 18.0 and AMOS 20.0. The findings can be summarized as follows: First, need for achievement had positive effects on emotional commitment and normative commitment. Second, need for power significantly influenced emotional commitment and normative commitment. Third, need for affiliation did not significantly affect emotional commitment and normative commitment. Fourth, emotional commitment had significantly positive effects on idea generation, idea promotion, and idea realization. Fifth, normative commitment had positive effects on idea promotion and idea realization. For practical implications, this study suggested that foodservice employees might want to focus on developing and strengthening their intrinsic motivation, such as need for achievement and need for power. This research illustrated the impacts of three types of foodservice employees' intrinsic motivations and examined the significant mediating roles of two types of organizational commitment between the motivations and innovative behaviors.