호텔기업의 사회적 책임활동이 신뢰에 따라 조직몰입에 미치는 영향

The aim of this study is to examine the moderating effect of reliability in the relation between social responsibility activity of hotel enterprises and organizational commitment of employees. For this purpose, the study established a theory on it and performed empirical analysis based on the research hypotheses. Two hypotheses were set with theoretical background and attempted to analyze moderating effect of reliability as for the influential relation of the hotel’s social responsibility activity on the organizational commitment of employees. As a result of analysis, the hotel’s social responsibility activity influenced on the organizational commitment of employees which shows that the influential factors need to be considered. When the moderating effect of reliability of the social responsible activity of the hotel on the organizational commitment, it obtained meaningful regression coefficient in the interaction which shows reliability had moderating effect. Accordingly, the hypotheses suggested through previous studies were adopted. Therefore, if hotel makes social responsibility activity, organizational commitment of employees would increase. The study suggested an indication that the reliability of social responsibility activity of the hotel increases, the organization commitment of the employee increases, which was followed by future research tasks. Also, when pushed out through mutual trust in each other in between employees and managers hotel employees were able to demonstrate that organizational commitment. Therefore, the sales to enable communication between managers and employees through the trust sikineunde be expected to contribute.