문화지능과 직무만족 및 직무성과 간의관계에서의 문화적응의 매개 역할 분석

Along with the rapid globalization of international business and the necessity of glocalized management, it is imperative for global managers to understand the concept of cultural intelligence(CQ). CQ is defined as the expariates' ability to adapt to the local culture and inter-cultural communication. Early research showed that cultural intelligence affected cultural adaptation as well as job satisfaction and job performance. With the sample of 177 Chinese expatriates working in a Korean company in Korea, we confirmed the concept of CQ that contained the four dimensions such as meta-cognitive, cognitive, motivational and behavioral CQ. Then we proved the partial mediating role of cultural adaptation among cultural intelligence, job satisfaction, and job performance. The result of this study has three implications for human resource development. First, whhile the prior studies of CQ had been concentrated on the theoretical aspect of the concept of the CQ, this study expanded the research upto the area of empirical investigation. Second, since it was proved that the higher the CQ, the more cultural adaptation, job satisfaction, and job performance, CQ could be used as an important criteria in selecting and dispatching right global employees in the right place. Third, the proven partial mediating role of cultural adaptation in this study showed the importance of both CQ and cultural adaptation to increase job satisfaction and job performance.