최고관리자의 갈등관리방식과 조직몰입에 대한 실증분석: 청주시 사회복지기관을 중심으로

The purpose of this study is to explore the impact on how conflict management of chief administrator in social welfare center affects commitment of organization members, and to derive efficient and effective way through the analysis effect of this study. the study Result, statistically significant variables in organizational commitment of members is collaboration, avoidance, forcing of conflict management style. in consequence of analysing the relationship between chief administrator’s conflict management style and organizational commitment, it indicates that the more chief administrator collaboration with team members as one of the management style, the more level of organization commitment increases. On the contrary, the style of forcing and avoidance makes the level of job commitment of team members decrease. In other words, assisting and communicating which helps team members to be devoted and identify to their job is better method to enhance the relationship each other and lead voluntary participation than escaping or neglecting job confliction occurred within organization. Therefore, chief administrator should try to take a cooperation action toward team members, for example by discussing internal affairs or issues with them.