다문화 스마트러닝을 위한 서비스 디자인

The purpose of this study is to derive innovative ideas that can provide a smart learning contents effectively to multicultural youth through service design research methods that the creative and multidisciplinary way. This study propose ideas about smart learning contents that solve the educational problems for multicultural youth, through an in-depth study, interviews and stakeholder survey. The multicultural youth are having problems that adapting to korean culture and education curriculum, but they has a negative reactions to separated with korean students at the same time. They want to study the same curriculums with korean students by the education that applied interesting elements such as animations, games, individualized step through the smart learning technology. And all immigrant women were in need of help to child support such as an understanding Korean letters and notices for parents or any Korean bills. To that end, this study presents improvement plans for the education and individual needs through the smart learning contents that applied individualized system.