국내 중소 제조업에 종사하는 중국인 근로자의 문화지능이 직무만족과 조직몰입에 미치는 영향: 자기효능감의 매개효과를 중심으로

In South Korea, approximately 938,000 foreign workers are working, and the number is growing in every year. Therefore, how to manage and adopt them into Korean culture and society is one of the urgent issue for the nation’s sustainable growth. Since cultural intelligence was introduced, it has been considered as one of the most effective capability for managing the global workforce. However, it is hard to find any empirical study related to cultural intelligence. The sample of the study were Chinese workers working in the manufacturing industry in South Korea. The purpose of this study was to identify the effect of cultural intelligence on job satisfaction with the work itself and with the working conditions, and organizational commitment. Moreover, this study attempted to identify the mediating effect of self-efficacy between cultural intelligence and job and working environment satisfaction. Total 300 instruments were distributed, but 224(74.7%) were eligible to use for the further analysis. The results of the study were that there was a statistically significant relationship between cultural intelligence and job satisfaction with the working conditions, but it was not statistically related with job satisfaction with the work itself. In addition, this study found that there was a strong positive relationship between cultural intelligence and self-efficacy, and it mediated between cultural intelligence and both job satisfaction.