아토피용 스테로이드 연고의 사용자 경험(UX)향상을 위한디자인 개발

Background Recently, treatment of patients with atopic dermatitis is under intensive steroid ointment. This drug should be used with extreme care because of side effects. However, it is difficult to keep them in the real life. Therefore, this study was designed to develop a steroid ointment can be used safely by direct observation for the user experience. Methods The researchers applied a qualitative research method literature research methods based on the double diamond process. The researchers found the problem through the personas, user stories, the customer journey map, CBBP(Context Based Activity Modeling). And it presents a solution based on this. Result The problem with all three (①large size bottle, ②use amount, ③replacement of ointments used) were derived. These problems were solved by redesigning to the disposable small size. And it was attached to the package by rating ointment with a cotton swab. vessels were applied a water drop shape, and set the red reminiscent of the symptoms of atopic red as the main color. Conclusion This study was designed to eventually lead to solving the problem of the user experience takes place through. This design development has a meaning is sought for a specific, positive solution to the product, it is expected to expand in the User Experience research on the basis of this study.