집단 구성원의 감성지능, 커뮤니케이션, 신뢰, 집단 창의성 간의 구조적 관계

The purpose of this study was to suggest a structural equation model(SEM) about the relations among emotional intelligence, communication, trust, and group creativity, and investigate the model positively. To investigate these structural relations, quantitative method was proposed. For collecting data, the survey was implemented targeting 405 employees in Korean companies and 310 final data excluding 7 insincere and missing value ones were used for analysis. Testing SEM, confirmative factor analysis, descriptive analysis, and SEM analysis were conducted using SPSS 18.0 Korean Version and AMOS 18.0 English version statistical package programs. The findings were as followings: First, the structural equation model containing relations among emotional intelligence, communication, trust, and group creativity was validated. According to SEM analysis, fit indexes were all satisfied the standards of them and the path coefficients were statistically significant. And analysis of data also support that the emotional intelligence impacts in real situations in companies. Second, emotional intelligence had a positive effect on communication and trust. And communication and trust had some positive impacts on group creativity. Therefore, communication and trust had mediated effects between emotional intelligence and group creativity. Third, communication had an impact on trust directly. So communication had an effect on group creativity through trust. Based on the results, some implications were suggested as followings: First, emotional intelligence, communication and trust could be utilized to understand how group creativity is happened. Second, educational programs and systems for emotional intelligence need to be designed and implemented in order to enforce emotional intelligence. Third, to promote group creativity to performance on the job, strategies and polices for activating social relations(communication, trust) were necessary.