Analysis of Corporate Recruitment through ser-M Model: Case Study of GS Caltex

Recently, studies to analyze various management strategies from ser-M perspective (subject-environment-resource-Mechanism) are being actively carried out. Such a mechanism analysis is an attempt to break away from a microscopic analysis and to persue a macroscopic analysis. It also is an effort to identity the root cause among essential elements instead of finding out problems in the processes. A microscopic approach can miss out an important influence to be exerted on the whole processes. This study will approach corporate recruitment processes from the mechanism aspect. Through the mechanism of corporate recruitment, it will examine how the components of the mechanism –subject, environment and resource– would function. This will provide a better understanding of corporate recruitment strategies and assess the effectiveness of such approach. Detail analysis was performed based on a case-study of GS Caltex, a well recognized company in oil refinery industry. The implications of this study lie in the fact that it can be seen as an exemplary case-study for corporate consulting.