AMO에 기반한 고성과작업시스템이 조직효과성에 미치는 영향 연구: 직장생활의 질(QWL)을 매개변인으로

Emerging from the human capital management perspective, human resource management (HRM) policy is strategically related to the organizational mission and goal. HRM research actively examines strategic human resource management (SHRM), specifically, ways in which to increase individual and organizational performance in the short term and how to lead organizational innovation and revolution in the long term. Thus, this research examined employees’ perceived high performance work systems (HPWSs) affecting organizational performance. In other words, we investigated the effectiveness of HPWSs. In addition, we confirmed the mediating impact of the quality of work life (QWL) on the relationship between HPWSs and individual and organizational performance. Based on the research results, practical and theoretical implications for public sectors are provided. First, we elaborate research on HPWSs that analyzes how employees’ satisfaction with these systems affect organizational performance. Second, we minimize the common method bias (CMB) by using panel data. Third, we propose the necessity of training and development and an Employee Assistance Program (EAP) for human capital to investigate the importance of HPWSs. Finally, this study investigates the positive effect of QWL, job satisfaction, and organizational commitment, which emphasizes value in the public sector, not financial performance. We propose the possibility and necessity of adopting HPWSs in the public sector.