리더의 동기부여 언어와 위기감 조성이 조직효과성에 미치는 영향

The purpose of this study was to identify the relationship between leader motivational language and Leader’s crisis-alerting behavior on organizational effectiveness. The paradigm of how to define leadership has been changed in order to respond quickly to the fast changing environment. The concept of leader motivational language basically focuses on motivating employees with leader’s language, which could be considered as the most practical way to use in the everyday working situation. Moreover, in general, leaders often attempt to increase employees' work engagement and organizational commitment by rousing the sense of crisis. Leader’s crisis-alerting behavior could be defined as the leadership behavior to motivate employees through increasing the sense of crisis by retrospecting the pasts, diagnosizing the current situations or forecasting the future changes. Since this study was the first study to identify the concept of leader's crisis-alerting behavior, this study developed the instrument through literature reviews and Delphi research technique with 5 leaders. The sample of the study was 600 employees working at Small-Medium Enterprises in Kyung-gi province, Korea. The results indicated that leader motivational language statistically impacted on organizational effectiveness, as namely, job satisfaction, organizational commitment, turnover intension and organizational citizenship behavior, but the crisis-alert behavior only did on turnover intension and organizational citizenship behavior.