HRD 평가의 미래에 대한 델파이 연구

The purpose of this study is to exploring the future of evaluation in HRD. A three-round Delphi technique was used to collect data through a series of surveys to obtain the consensus of a group of experts in HRD. In the first round, and unstructured questionnaire was sent to experts who were qualified to respond to describe the future of evaluation in HRD. In the second round, the summarized results of the first round were distributed to round-two respondents to rate the feasibility and preference of each 33 item for confirmation and validation of the results. In the third, the same procedure as in the second round was repeated to obtain the consensus of the experts on the future of evaluation in HRD. Data were analyzed using content analysis, descriptive statistics and portfolio analysis. The results of this study are summarized as follows: First, in terms of evaluation orientation it will reflect the business needs more actively and the process and result of evaluation will be communicated in more business-friendly language. Second, in terms of evaluand it will be expanded from training programs to individual and organizational competencies and diversified including non-training interventions. Third, in terms of evaluation method qualitative evaluation methods will be emphasized as well as quantitative evaluation methods continue to emphasize in the future as existing. Forth, in terms of evaluation tool more integrated, systematic and technical approach will be adopted to improve the efficiency of evaluation. Fifth, in terms of evaluator the needs for evaluation expertise will be increased and evaluation professional development will be required. Based on the findings of this study, several questions should be answered were proposed for the theoretical and practical development evaluation in HRD.