호텔 직원의 근무시간 외 BYOD(Bring Your Own Devise)환경과직무크래프팅 및 직무열의와의 구조적 영향관계 : 직무크래프팅의 매개효과를 중심으로

The purpose of the current study is to investigate the structural relationships among hotel employees’ BYOD outside of business hours, job crafting, and job engagement. In addition, the author examined job crafting as a mediator on the relationship between BYOD outside of business hours and job engagement. In order to achieve the purpose of this study, the three latent variables, BYOD, job crafting, and job engagement were set up and the paper conducted an empirical study on hotel employees in luxury hotels. Data were gathered from a sample of 359 full-time employees of luxury hotels in BYOD outside of business hours. Structural Equation Modeling was applied to test the relationships of the constructs in the proposed research model. The results can be summarized as follows: First of all, hotel employees’ BYOD outside of business caused a negative influence on the job crafting. Second, hotel employees’ BYOD out of business hours led to a negative influence on job engagement. Third, job crafting had a positive influence on job engagement. Furthermore, job crafting played a mediating role in the relationship between hotel employees’ BYOD outside of business hours and job engagement. This study presents theoretical and practical implications to improve organizational effectiveness and enhance management performance in a hotel environment where human resource management is important.