상사의 서번트 리더십이 조직시민행동에 미치는 영향: 일의 의미의 매개효과

The purpose of this study is to find out the effect of meaning of work in the relation with servant leadership and organizational citizenship behavior in the age of materialism. Survey method was used to prove the study hypothesis using data collected from employees(n=418) working for companies in Seoul and some other capital area, and SPSS Statistics 23.0, AMOS 23.0 programs are used in analysis. The results are as follows; firstly, employees who perceived their leaders’ servant leadership higher thought their jobs had more meaning and value. Secondly, the meaning of work had a positive effect on employees’ organizational citizenship behavior. Thirdly, meaning of work had a mediating effect between servant leadership and organizational citizenship behavior as the direct effect of servant leadership on organizational citizenship behavior was smaller than the indirect effect when meaning of work was put in the middle. This study has some implications; firstly, meaning of work has not been considered in many studies yet. Most of the studies trying to find out the relationship between servant leadership and organizational citizenship considered trust and empowerment as mediating variables. Throughout this study, employees’ having the meaning and value of their jobs were proved that it had positive effects on organizational citizenship behavior. Secondly, as servant leadership had positive effects on both meaning of work and organizational citizenship behavior, the result could guide the direction of leadership training in domestic companies to directly and indirectly improve organizational performances.