스마트워크 환경이 법률비서의 직무만족, 직무스트레스, 정서적 몰입에 미치는 영향에 관한 연구 -개인혁신성을 조절변수로 하여-

Due to the rapid development of information and communication technology, the implementation of the SWE(smart-work environment) has become routinized in today’s global business environment. Now that SWE in the general legal service industry such as the adoption of the electronic lawsuit system has become an essential tool for business, studies on the SWE for legal office professionals need to be conducted. Thus, this study empirically analyzed the effects of the SWE (connectivity, complexity, security risks, and usefulness) on job satisfaction, job stress and affective commitment of legal office professionals, and further verified the moderating effects of personal innovation. Based on the responses from 146 current legal secretaries, multivariate and moderated regression analysis were conducted. The results of this study showed that the connectivity and security risks of the SWE had significant positive effects on job stress. Also, the usefulness had significant positive effects on job satisfaction and affective commitment, while it had significant negative effects on the job stress. On the other hand, complexity did not have any significant effect on job satisfaction, job stress, or affirmative involvement. Personal innovation had positive moderating effects on the interactions between usefulness and job satisfaction. This study could be used as basic resources to develop in-house training material for legal secretaries in the smart work environment.