제주지역 사회복지사들의 직무스트레스, 조직몰입 및 이직의도 간의 관계-상사의 사회적 지원의 조절된 매개효과-

The purpose of this study was to examine the effect of perceived job stress on turnover intention and whether this relationship was mediated by organizational commitment. Also this study was to test whether mediation model was moderated by social support from direct supervisor. The results of analyzing the questionnaire of 245 workers in social welfare facilities at Jeju province were as follows. First, perceived job stress predicted turnover intention positively, and job stress had a significant negative effect on organizational commitment. Organizational commitment had a negative effect on turnover intention. Also organizational commitment mediated the relationship between job stress and turnover intention. Second, the effect of job stress on organizational commitment was moderated by social support from direct supervisor. Third, social support from direct supervisor not only moderates the relationship between job stress and organizational commitment, but also moderates the mediating effect of job stress on turnover intention through organizational commitment.