취약계층 권리보호에 관한 고려요소와 지향점- 통합 지식관리시스템 구축을 중심으로 -

It is a time that we need a tight political network to protect the rights of vulnerable groups for good welfare for our community. However, the Internet revolution and the development of IT technology are driving the revolution in all areas. Therefore, it is important to implement a consumer- centered integrated knowledge management system that can function as a fall prevention system for vulnerable classes in various living areas. This study examines the factors and future directions for building an integrated knowledge management system to prevent blind spots and duplicate leaks in order to protect the actual rights of vulnerable groups. First, it proposed the necessity of extending the concept of vulnerable groups in various living areas beyond the narrow boundaries of existing ones and to formulate legislation accordingly. Next, it emphasized the importance of the provision of one-stop integrated services and customer-centered case management, the knowledge management based on electronic documents, and the knowledge management system that can participate in all subjects. In addition, the mobile-centered standardization, structuring, and automation are mentioned from the technical point of view as a consideration in system construction. On the other hand, while looking for the means of strengthening the rights of vulnerable groups and realizing the right of remedies for the realization of rights, it emphasized the necessity of enacting contents of vulnerable groups scattered in various laws for personal service as an integrated law from the viewpoint of consumers. In a large frame, it proposed that the integrated legislation on the protection of the rights of the vulnerable class should contain the main contents such as securing the human rights, welfare and the realiztion of the rights of vulnerable groups in various social life areas along with promoting welfare efficienc through integrated personaliztion service. Ultimately, in the situation where the protection of the rights of the vulnerable groups is still insufficient, it suggested that the protection system of vulnerable groups should be operated properly by building and improving the client-centered legal, institutional, technical, and comprehensive systematic political network knowledge-based management system.