심리적 계약위반이 이직의도에 미치는 영향: 조직신뢰의 매개 및 정서의 조절효과를 중심으로

The Psychological contract violation, organizational trust and affective disposition have been studied by numbers of researchers since these three concepts are crucial factors for creating stability in organization. Managers should be concerned about these three essential concepts as they are related to many issues like labor turnover and performance which are critical in the contemporary business environment. The current study examined how the psychological contract violation strategies of transactional psychological contract violation and relational psychological contract violation directly influence turnover intentions. It also examines mediating effects of organizational trust and moderating effects of affective disposition on the relationship between psychological contract violation and turnover intention using data collected from employees of an IT company in China. The collected data were tested by using SPSS 21.0 and AMOS18.0 statistical package. Results showed that psychological contract violation has a positive relationship between turnover intentions. Additionally, organizational trust has a significantly negative effect. To build this organizational trust, education is needed to establish the importance of physiology of the organization, relationships with members, and we should establish the system of which could test the affected disposition.