호텔기업의 인적자원관리시스템이 직무열의에 미치는 영향: 조직공정성의 조절효과

This study is intended to figure out the moderating effect of organizational justice in a process that human resource management systems have an effect on job engagement in hotel firms that have a high level of dependence on human resources compared to other industries. To achieve this, a survey was carried out to 300 employees who work at luxury hotels in Seoul. The results of empirical analysis were as follows. First, the effect of human resource management systems on job engagement showed that all information sharing/participatory job design/status gap solution, selective employment, performance -related reward, extended training and job security of sub-factors in human resource management system had a significantly positive effect on job engagement. Second, the moderating effect of organizational justice in the effect of human resource management systems on job engagement showed that the moderating effect of distributive and procedural justice was significant in a process that human resource management systems have an effect on job engagement, and the variables of distributive/procedural justice had a significant positive effect on job engagement. The moderating effect of interactional justice was significant in a process that human resource management systems have an effect on job engagement, and the variables of interactional justice had a significant positive effect on job engagement.