기업의 CSV활동 진정성이 비정규직 근로자들의 직무 재창조에 미치는 영향: 조직몰입의 매개효과와 감성지능의 조절효과를 중심으로

[Purpose] This study aims to explore an effect of authenticity of company’s CSV activities on the job crafting of the part－time workers focusing on the mediating effect of organizational commitment and moderating effect of emotional intelligence in order to improve the job effectiveness and the competitive advantage for the continued growth of the organization. [Methodology] Survey was conducted among part－time workers of two Korean companies from service industry. A total of 405 questionnaires were used. Collected data were used to establish hypothesis based upon preceding researches and theories on CSV authenticity, organizational commitment, job crafting and emotional intelligence. Statistical analysis methods used were Macro Process 3.0, SPSS 25.0 and AMOS 25. The data were tested by reliability, validity, correlation, and multiple regression analysis. [Findings] The analysis showed that the authenticity of the organization’s CSV activity had a positive effect on the organizational commitment and job crafting of the part－time workers. Organizational commitment had a mediating effect between the authenticity of CSV activities and job crafting. Emotional intelligence had moderating effect between authenticity of CSV activities and organizational commitment. [Implications] The study proved the relationship between authenticity of corporation’s CSV activities and the organizational commitment and the job drafting of part－time workers and the effect of emotional intelligence as moderating variable and organizational commitment as mediating variable. Also it suggests that in order to improve part－time workers’ job effectiveness, companies need to encourage CSV activities, enhance emotional intelligence and to provide proper training and systematic support.