다수준접근을 활용한 팀의 집단감성지능 수준과 LMX 질이 종업원의 심리적 웰빙에 미치는 영향에 대한 연구

Despite previous academic efforts to examine the effect of emotional intelligence at individual level on organizational effectiveness, the link between emotional intelligence and psychological well-being of employees from multi-level approach has rarely analyzed. This paper investigates the effects of group emotional intelligence and group leader-member exchange(LMX) on psychological well-being of employees. The paper used a multi-level approach, with questionnaires administered to 231 employees from 56 teams working in Korean manufacturing and service industry firms. By using Hierarchical Linear Model, we tested the relationship between emotional intelligence and psychological well-being of employees with the moderating roles of group emotional intelligence level and group LMX in the above relationship. Our empirical analysis found that emotional intelligence at individual level was significantly related to psychological well-being. The results also shown that both group emotional intelligence and group LMX have positively moderated the relationship between emotional intelligence and psychological well-being of employees. Understanding the team level contextual factors affecting individual level emotional intelligence can provide useful information to increase psychological well-being of employees in the organization. More useful theoretical and practical implications with future research direction have been discussed.