심리적 임파워먼트는 조직구성원들의 팀워크를 강화하는가?: 직무열의의 매개효과와 조망수용의 조절효과를 중심으로

This study examined the relationship between the psychological empowerment of public officials and teamwork, job engagement, and perspective taking. To do this, the direct effects of psychological empowerment on teamwork and indirect effects through job engagement were analyzed. In addition, we examined the moderating effects of perspective taking in relation to job engagement and teamwork. The results of hypothesis testing for 252 public officials are as follows. First, psychological empowerment of public officials positively influenced teamwork, which means cooperative attitude. Second, the psychological empowerment of public officials has a positive effect on job engagement. Third, the job engagement of public officials positively influenced teamwork. Fourth, the partial mediation effect of job engagement was significant in the relationship between psychological empowerment and teamwork. In other words, the psychological empowerment of public officials influenced not only directly on teamwork but also indirectly through mediation of job engagement. Fifth, perspective taking moderated the positive relationship between job engagement and teamwork. In other words, the positive relationship between job engagement and teamwork is higher in the group with high perspective taking than in the group with low. Finally, this paper concludes the theoretical and practical implications of this study, limitations of the study and directions for future research.