근무시간 외 SNS를 통한 업무지시가 일-가정갈등 및 종업원의 심리적 웰빙에 미치는 영향 : 직무스트레스의 매개효과

This study examines the relationship between job stress, work-family conflict, and psychological well-being of employees who were suffered from job order using Social Network Service(SNS) after work hours. It also explores the mediating role of job stress in these relationships. To test the hypothesized relationships, the study used a sample of 548 employees from Korean large companies who had experienced job orders using SNS after work hours. The results of this study are as follows : First, job order using SNS after work hours had a positive effect on job stress and work-family conflict, but it had not significant effect on employees' psychological well-being. Second, job stress positively mediated the relationship between job order using SNS after work hours and work-family conflict, but not for the relationship between job stress and employees' psychological well–being. The study extended the existing body of organizational behavior and management literatures by providing important empirical analysis on the effects of SNS usage on employees work behavior and effectiveness.