상호작용 PMS이용이 경영성과에 미치는 영향: 절차공정성과 직무만족을 중심으로

The domestic and international business environment is becoming more complex and diverse with the protection trade policy. In such a diverse management environment, companies must design and use appropriate PMS to achieve competitiveness and achieve organizational performance. The use of PMS is classified into diagnostic use and interactive use. In this study, interactive use of PMS is used as research variable. On the other hand, a company's organizational structure wants to be fairly evaluated about their performance wants to receive appropriate compensation according to the evaluation. when you think that you have received such appropriate compensation according to the evaluation, you will be satisfied with your job and achieve the desired business performance. The purpose of this study is to investigate whether interaction PMS use affects business performance and whether procedural fairness and job satisfaction play a role as parameters, All of questionnaire items in this study were selected from prior studies. Data were collected using a mailed questionnaire survey in Korea manufacturers randomly selected from Korea Exchange. A total of 152 useable questionnaires were received. Smart－PLS method is used for the hypotheses tests. The results show that there is a positive relationship between the use of interaction PMS and business performance, procedural fairness, job satisfaction. There was a positive relationship between procedural fairness and job satisfaction, job satisfaction and business performance, procedural fairness and business performance.