경력만족의 영향요인에 관한 연구: 보험설계사의 직무역량을 중심으로

The purpose of this study was to investigate the relationships among career development support, career management behavior and career satisfaction with considering the mediating role of job competency of insurance sales agent. A total of 498 survey responses from insurance sales agents were used for the purpose of data analysis with structural equation modeling. It was found that job competency, career management behavior had positively related to career satisfaction, but career development support had not. Career management behavior and career development support have positively related to job competency. Furthermore, the results revealed that job competency has a significant mediating effect on the relationship between career development support and career satisfaction, and on the relationship between career management behavior and career satisfaction. Theoretically, it is meaningful to find the mechanism of individual and organizational career management’ effect on career satisfaction through job competency. Practically, the job competency model can be used for assessment of training needs, design and evaluation of training programs for the insurance sales agents. And the results of this study also give some guidelines for coaching of new agents and mentoring of all agents.