호텔 객실상품 광고에서의 메시지 프레이밍 유형과 희소성 메시지에 따른 구매의도 비교 분석 : 성별의 조절효과

The purpose of this study is to investigate purchase intention by gain/loss message framing and scarcity messages in the case of hotel guest room advertising and the moderating effect of gender. In other words, it is intended to provide implications for effective message framing in order to promote purchase intention. To examine the effect of gain/loss message framing and scarcity message framing on purchase intention, online questionnaires were conducted through 2 (message framing: gain vs. loss) X 2 (scarcity message: presented vs. not-presented) between-subject factorial design. The findings of this study can be summarized as follows. First, the experiment 1 showed that purchase intention in the case of gain message framing was higher than purchase intention in the case of loss message framing. Second, the experiment 2 found that there is no difference in purchase intention whether scarcity message is presented or not. Third, experiments 3 and 4 found that purchase intention by the combination of message framing (gain vs. loss) and scarcity message (presented vs. not-presented) was significantly different and gender as a moderating variable showed a significant difference between message framing type and purchase intention. The implications of this study are as follows. First, it provides a practical implication that it is more effective to present the gain message rather than to present the loss message. Second, scarcity message has no difference on the purchase intention but the combination of message framing and scarcity message framing showed a difference in purchase intention. Furthermore, gender in message framing advertisement should be considered as important variables. This study will provide useful information to apply to hotel room products and provide hotel room product marketing strategies.