직무특성과 조직냉소: 보상공정성의 조절효과를 중심으로

The IT industry is not only a major industry that will lead the 21st century, but also a field that can create high added value. However, the domestic IT industry suffers from poor working conditions such as relatively low wages, high labor intensity and long working hours. High turnover ratio compared to other industries have shown the problems that IT industry confronted. In this situation, IT workers can be cynical and critical of the organization, and if economic rewards are unfair, they can feel psychologically deprived. Therefore, current study conducted 305 employees working in 12 companies with less than 300 employees in the domestic IT industry and achieved the following two research objectives. First, the influences of job characteristics, job autonomy, and person-job fit perceived by IT employees on organizational cynicism were examined. Second, the moderating effects of compensation fairness were reviewed in relation to job demand, job autonomy, and person-job fit and organizational cynicism. The results of empirical analysis are as follows. First, in the case of IT industry workers, the higher the job demand, the more positive the positive effect was on the organizational cynicism. Second, the perceived higher job autonomy in the IT industry has a negative effect on organizational cynicism, and compensation fairness interacts with job autonomy to reinforce negative relations with organizational cynicism. Third, in the IT industry, the higher the person-job fit, the greater the perceived negative effect on organizational cynicism, but no interaction effect with compensation fairness. Those findings may provide valuable implications for managers and personnel in the IT industry.