상사의 정치적 스킬, LMX 그리고 부하의 발언행동과의 관계연구

Voice, which are voluntary opinions expressed by members on organization police and operations, are essential factors for organizational change and development. Previous research on voice behavior has focused on positive meaning and lacks prior research on various voice behaviors and factors that cause it. In this study, we classified the speech behaviors into four types (supportive voice, constructive voice, defensive voice, and destructive voice) and grasped the political skill of the leader as a factor influencing the voice behavior of the members. The political skill, which is the social ability to form and lead the relationship with the people, was expected that the subordinates would be able to do active voice activity. In addition, we tried to find the moderating effect of LMX(leader member exchange) on the relationship between boss' s political skill and his / her follower’ voice.The research model and the hypothesis were analyzed with 446 questionnaires. First, the higher the political skill of leader, the more significant the follower 's supportive voice and constructive voice, but the follower' s destructive voice decreased significantly. Second, as a result of verifying the moderating effect of LMX on the relationship between the leader's political skill and the follower' s voice, the LMX moderating effect of the relationship between political skill and voice was different according to voice type. The moderating effect of LMX on the relationship between the leader' s political skill and the follower supporting voice and the constructive voice showed a significant positive effect and the LMX had a significant negative moderating effect on the relationship between the political skill and the destructive voice. Based on the results of this study, implications and future research directions are presented.