인상관리행동이 조직구성원의 성과행동에 미치는 영향 -조직동일시의 조절효과와 LMX의 매개효과

This study identified how impression management behavior affects the performance of the members of the organization. The moderating effect of organizational identification in relation to impression management behavior type and performance behavior was reviewed, and the influence of mediating variables on task performance, OCB and deviant behavior was verified through LMX. The research sample consisted of employees working at public institutions and private companies in Daejeon and South Chungcheong Province (N = 491). Data were collected through questionnaire surveys through systematic random sampling. The assumptions about the moderating effect of organizational identification and the mediatinge effect of LMX were established and verified in the effects of positive and defensive impression management actions on job performance, OCB and deviant behavior, which are sub-factor of impression management actions recognized by the members. Hypothesis tests were performed using hierarchical multiregression analysis and SPSS was utilized to test the moderating effect and the mediating effects. The analysis results confirmed that active impression management actions have a positive effect on OCB, and that they inhibit deviant behavior. It has been analyzed that active impression management actions have positive effects on task performance and OCB, and contribute to suppressing deviant behavior. It has been found that organizational identification is partly moderated and partly mediated by LMX, having a positive effect on the active impression management behavior, job performance and OCB. It was identified that the member’s impression management actions have a direct impact on job performance, OCB, and deviance, as well as on the organizational identification and the LMX.