일-가정 균형에 대한 인식이 조직시민행동과 일탈행동에 미치는 영향 - 자기관리역량의 매개효과와 성차별인식의 조절효과 -

Recently, jobs and employment issues, such as the introduction of the 52-hour workweek, have become a major concern. Previous research mainly looked at the positive impact of the work-life balance on organizational performance, such as improving the quality of work life. This study identified how work-life balance affects organizational citizenship behavior and deviant behaviors of members of an organization. In addition, from an environmental point of view, the moderating effect of perception of gender discrimination was investigated and the mediated effect of members’ self-management capabilities was verified in terms of personal characteristics. The study sample consisted of employees working for public organizations and private companies in Daejeon and Chungnam(N ＝ 491) province. The data were collected through a questionnaire through systematic random sampling. The members established and verified hypotheses on the moderating effects of gender discrimination recognition and the mediated effects of self-management capabilities in the effects of the recognition of work-life balance on the organizational citizenship behavior and deviant behaviors, which are helpful actions. Hypothesis tests were performed using hierarchical multiple regression and SPSS was used to test the moderating and mediated effects. The analysis results show that work-life balance has a positive effect on organizational citizenship behavior, and that deviation is contained. It has been found that the relationship between work-life balance and organizational citizenship behavior, deviant behavior is partially moderated by awareness of gender discrimination and self-managing capabilities is partially mediated. This means that the perception of members on work-life balance has a direct impact on organizational citizenship behavior and deviant behavior, as well as the perceived gender discrimination and self-management capabilities indirectly.