최저임금 인상에 대한 외식업 경영자와 직원의 인식 비교에 관한 탐색적 연구: 대구․경북지역 음식점과 카페를 중심으로
An Exploratory Study on Comparison of Managers’ and Employees' Perceptions on Minimum Wage Increase in Food Service Industry: Focusing on Restaurants and Cafés in Daegu and Gyeongbuk Region
이영주(백석예술대학교); 김영미(삼육대학교)
25권 12호, 55~66쪽
초록
This study aims to compare managers’ and employees’ the perceptions on minimum wage increase working in cafés and restaurants, and to explore the difference in perception on minimum wage according to industry categories. For this purpose, the researcher of this study visited 50 cafés and 50 restaurants in person and conducted a questionnaire survey for 9 days from October 1 to October 9, 2018 from managers and employees working in cafés and restaurants located in Daegu and Gyeongbuk region. As a result of the analysis, café managers are more likely to consider reducing the number of employees than restaurant managers while restaurant managers are more likely to consider the price increases for menus they serve. In addition, the restaurant manager try to switch self-service system to ease of minimum wage increase than café managers. Furthremore, both managers are seriously burdened with hourly wage of 10,000 won and there was no statistical difference in the employees’ perception about minimum wage. As a result of investigating the differences between managers and employees perception about minimum wage, managers perceived more higher burden of labor cost while employees more positively perceived work, motivation, and long-term employment caused by the hourly wages of 10,000 won. This study compares the perceptions of managers and employees about the increase in minimum wage and provides practical implications for the implementation of minimum wage policy as well as management strategics of cafes and restaurants through comparison between industries.
Abstract
This study aims to compare managers’ and employees’ the perceptions on minimum wage increase working in cafés and restaurants, and to explore the difference in perception on minimum wage according to industry categories. For this purpose, the researcher of this study visited 50 cafés and 50 restaurants in person and conducted a questionnaire survey for 9 days from October 1 to October 9, 2018 from managers and employees working in cafés and restaurants located in Daegu and Gyeongbuk region. As a result of the analysis, café managers are more likely to consider reducing the number of employees than restaurant managers while restaurant managers are more likely to consider the price increases for menus they serve. In addition, the restaurant manager try to switch self-service system to ease of minimum wage increase than café managers. Furthremore, both managers are seriously burdened with hourly wage of 10,000 won and there was no statistical difference in the employees’ perception about minimum wage. As a result of investigating the differences between managers and employees perception about minimum wage, managers perceived more higher burden of labor cost while employees more positively perceived work, motivation, and long-term employment caused by the hourly wages of 10,000 won. This study compares the perceptions of managers and employees about the increase in minimum wage and provides practical implications for the implementation of minimum wage policy as well as management strategics of cafes and restaurants through comparison between industries.
- 발행기관:
- (사)한국조리학회
- 분류:
- 기타사회과학