유연근무제가 직무만족과 직무몰입에 미치는 영향

The purpose of this study is to investigate the effect of elasticity working hours on job satisfaction and job commitment, focused on hotel employees’ job environments in five star hotels on Jeju Island, and to suggest implications related to Korean domestic tourism and hospitality industries. This study used three factors (eg, elasticity working hours, job satisfaction and job commitment). Structured questionnaires were conducted with front-line (i.e., service encounter) employees of five star hotels on Jeju Island of Korea, from November 01 of 2019 to December 31 of 2019. A total of 250 copies were distributed to hotel employees whom were given an explanation of the purpose of the questionnaire, using convenience sampling method. A total of 200 (80%) valid samples were used for the final analysis. The analysis was conducted using SPSS 26 and the hypotheses were tested using frequency analysis, factor analysis, reliability analysis, correlation analysis, and regression analysis. The results of the analysis are as follows. First, elasticity working hours (eg., free to make my working schedule, free to make my working time, free to make my day off) have a significantly positive influence on job satisfaction (eg., enjoy my work, pleasure my job, my work makes fun). Second, elasticity working hours (eg., free to make my working schedule, free to make my working time, free to make my day off) have a significantly positive influence on job commitment (eg., more contribute to my work, willingness to pay my job, pay attention to my work). Third. job satisfaction also has a significantly positive influence on job commitment. Implications of this study provide practical suggestions, and limitations of the study and directions for future research are discussed.